Privacy Policy

Data Privacy and Protection Policy

Tendersure is a Cloud-Based Supplier Sourcing Solution offered by QED Solutions Limited which operates the Tendersure Website and System.

Purpose

This Policy outlines the Tendersure’s data handling practices with respect to privacy and protection of data containing personal identifying information.

Scope

Within scope are the:

  • Data collected
  • Data usage
  • Data storage
  • Data destruction
  • Data disclosure

If you choose to use Tendersure, then you agree to the collection and use of information in relation with this Policy.

Tendersure will not use or share your information with anyone except as described in this Policy.

As used in this Policy,

  • “Personal Information” generally has the same meaning as personal data or personal identifiable information (PII). Personal Information is defined in the data privacy laws applicable in your country. It includes any information relating to an identified or identifiable natural person.
  • “Non-Disclosure Agreement” is a legally binding contract that establishes a confidential relationship. The party or parties signing the agreement agree that sensitive information they may obtain will not be made available to any others.
User Data
Table 1: Contact Page Data

Data Collected

Data Use

Data Storage

Data Destruction

Name

For identification purposes

 

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

Email

To respond to the website user’s queries.

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

 

Table 2: Demo Request Page Data

Data Collected

Data Use

Data Storage

Data Destruction

Name

For identification purposes

 

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

Phone Number

To respond to the website user’s demo requests.

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

Email

To respond to the website user’s demo requests.

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

 

Table 3: Supplier Tender Alert Page Data

Data Collected

Data Use

Data Storage

Data Destruction

Name

For identification purposes

 

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

Phone Number

To enable the website user to receive tender alerts

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

Email

To enable the website user to receive tender alerts

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

 

Table 4: Comment Data

Data Collected

Data Use

Data Storage

Data Destruction

Name

For identification purposes

 

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

Email

To respond to user comments.

The data is stored securely in the company’s database.

Data is deleted off the database after 10 years of inactivity.

 

How Tendersure protects personal data

Tendersure utilizes Identity and Access Network Management as well role-based access to ensure that employees’ privileges are limited to the data necessary for performing their job functions. All employees are subject to confidentiality agreements and receive annual training on Tendersure’s information security policies and procedures, including appropriate data handling, storage and disposal practices.

All sensitive data submitted to the Tendersure System is encrypted before being stored in the database making them unreadable and/or unusable by any other user rather than the data’s owners and intended recipient of the information.

All data collected from the Tendersure System is stored on Amazon Cloud Services which protects the data from accidental or unlawful destruction, alteration and unauthorized disclosure or access of data.

Additional security measures employed by Tendersure includes preventative and detective controls, an SSL certification and password requirements.

Who can access the stored data and on what terms

Access to stored data is only authorized:

  • To Tendersure Administrators whose access is necessary for proper management and monitoring of the data. All personnel are contractually obligated to keep all customer/user data, including all personal data, confidential and undergo regular training on proper data handling practices, a security assessment and sign our Non-Disclosure Agreements.
  • To users upon their request or written consent
  • If Tendersure is compelled to do so by a court order or any other legal or regulatory requirement.

In some circumstances, Tendersure may also engage service providers/partners to help provide services to customers. All service providers/partners are extensively vetted and, if they may access any personal data while performing the services, are required to undergo a security assessment and sign Tendersure’s Non-Disclosure Agreement.

Cookies

The Tendersure Website and Platform employs the use of the following cookies: 

  • If you leave a comment on the Tendersure Website, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience to avoid filling in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, Tendersure sets a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, Tendersure will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Links to Other Sites

Tendersure may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, it is strongly advised that you review the Privacy Policy of these websites. Tendersure has no control over, and assumes no responsibility, for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

The Tendersure Policy on Data Privacy and Protection is periodically updated every 2 years. Thus, we advise you to review this page periodically for any changes. These changes are effective immediately, after they are posted on this page.

As of 12th October 2022, Tendersure is in compliance with all relevant regulations.

Contact Us

If you have any questions or suggestions about the Tendersure Data Privacy and Protection Policy, do not hesitate to contact Tendersure.